Frequently Asked Questions
01. General
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MI. Content Studio sends you a curated collection of unedited content via a Dropbox folder within 48 hours.
Your edited content is delivered within 5โ7 business working days, giving us the time to craft it with intention, precision, and the polish it deserves.
This ensures your wedding, events, or brand are represented exactly as they should be and not rushed to be delivered by a quick deadline.
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Because your memories matter more than a quick turnaround. Thereโs actually neuroscience behind it! Your brain needs downtime to properly process and store your emotional experiences as lasting memories. That first day after your wedding or event? Itโs sacred.
And while yes, I could move fast, the truth is, we care more about giving you content that holds up.
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These can vary depending on what you envision, but often between fifteen seconds and one minute. We will chat with you about your expectations when we have our Creative Consultation before your wedding or event.
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For locations within Christchurch, the travel fee is included. However, travel costs outside of vary depending on the specific location and logistics involved.
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It's rare, but if something comes up, we'll work with you to either reschedule (for bookable shoots) or bring in a trusted, briefed contact so your day is still covered. You will never be left without a plan.
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A 40% non-refundable deposit secures your date or booking, with the remaining balance due 2-4 weeks before delivery. Our Termโs and Conditions can be found here here!
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Every frame is captured on an iPhone or DJI Osmo in 4K for crisp, broadcast-ready quality.
But here's what I want you to understand: the phone is just the tool. It's not what makes the content good. You're not hiring a camera, you're hiring an eye.
Anyone can pick up the latest iPhone and not everyone knows where to stand, when to press record, or how to read a room well enough to catch the moment before it happens. That instinct is built from years of experience in the industry, not equipment. It's the time spent learning how stories actually unfold in real time, and how to be ready for them.
So, while I'm always using the best tools available to capture and finish your content at the highest possible quality, the magic was never going to come from the gear. It comes from the moments I choose to capture, and how I choose to capture them.
If the gear itself is what you're really searching for, a traditional videographer might be the better fit for you and that's totally okay! What I offer is something different: documentary-style, in-the-moment storytelling, captured by someone who knows exactly what to look for.
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It wonโt look like your videographerโs cinematic, colour graded edit or your photographerโs perfectly retouched gallery. And by all means, itโs really not meant to. This is raw, emotive, beautifully imperfect video snippets.
At the end of the day, itโs art. Itโs thoughtfully pieced together to reflect how it felt to be there. Itโs your very own collection of content.
02. Wedding and Events
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No, we wouldnโt dream of replacing your professional photographers and videographers! Instead, we are there to collaborate, complement, and work in harmony. Documenting the moments in between that are your most organic, heartfelt, and often unseen.
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While we do have foundational wedding and event content packages, we believe every story is unique and no one size fits all. Our โTailor your Contentโ add-ons allow us to curate the perfect blend of wedding, elopement or event content services to suit your desire and ensure your day is seamlessly documented to reflect its truest form.
Discover our Wedding Content Packages and Event Content Packages!
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Absolutely! While I capture natural movement, Iโm always happy to incorporate your key moments or must-haves. A little direction helps, but I also love discovering the magic you didnโt even see yourself.
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Yes. We move quietly alongside your other vendors, not in front of them. At the Creative Consultation, we'll talk through your day's timeline and key vendors so everyone is moving in sync once the day arrives.
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We adapt with you. Weather and timelines shift, and our job is to keep documenting through it, not stick rigidly to a plan that no longer fits the moment. If coverage needs adjusting on the day, we'll talk it through together!
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Of course! If something happens on the day that you'd rather not have included, just flag it during your edit review and we'll leave it out. This is your day, told the way you want it told.
03. Brands
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Once your invoice is paid in full, all final content is yours to use across your socials, website, and paid ads.
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Not at all. That's exactly what the Creative Consultation is for. Some brands come in with a tight brief, others come with nothing but a vibe; either works. We'll shape the direction together before anything is captured.
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That's the goal, always. We build your tone of voice and visual identity into the Creative Consultation upfront, so what we capture sits naturally alongside what you've already posted, not like it was made by someone outside your brand.
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Plenty of brands start with a single shoot and move into an ongoing retainer once they see how content flows month to month. If consistent content is what you're after, this is something we can build together. If a one-off shoot is what youโre after then letโs do that!
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Yes, very easily. We're there to capture and create, not to take over strategy that's already working. Plenty of our brand clients have someone running their socials day to day; we simply slot in to feed them the content and help take one more thing off their to-do list!
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Yes! I can pull from any album we've shot together, past or present, and turn it into a fresh reel that lines up with whatever your content or marketing goals are right now. Your shoots aren't a one-time-use deal if there's footage sitting in your Dropbox that could still work hard for you, just let me know what you're going for and I'll put something together.
