MI. CONTENT STUDIO TERMS & CONDITIONS OF SERVICE
At MI. Content Studio, every frame we capture is an act of love, a moment held with care, a story told with soul. These Terms & Conditions outline the promises we make to you and the boundaries we need to keep your memories safe, your experience seamless, and our creative magic flowing.
They’re here to protect us both because while we want to be artfully present behind the lens, clear and grounded agreements help us keep your day and our craft sacred.
“The Studio” refers to MI. Content Studio, the content creation service provider based in New Zealand, responsible for delivering the agreed services. “The Client” refers to the individual or entity who engages and contracts the Studio’s services for the provision of content creation, including but not limited to weddings and events.
Engagement & Booking
A booking is confirmed only upon receipt of the required deposit from The Client. The Studio reserves the right to accept or decline bookings at its discretion. Until confirmation is received, the requested date remains available to other parties.
Deposit & Payment Terms
A 40% non-refundable deposit is required to secure The Client’s date. This deposit covers the administrative preparation, planning, and pre-production time invested prior to the event and confirms The Client’s booking.
The remaining balance is due no later than 14 days prior to the event date. Late or incomplete payment may result in the cancellation or postponement of services and incur a 20% cancellation fee based on the total session value.
If The Client requests additional time on the day beyond the agreed coverage, this will be invoiced post-event and must be paid in full prior to the delivery of any content. This ensures clarity and fairness regarding time, creative energy, and output.
All refunds, where applicable, will be processed to the original bank account only. No cash refunds will be issued.
Any alternative arrangements or exceptions must be agreed to in writing by both parties.
Scope of Services
Services are provided based on The Client’s selected package and any agreed-upon additions. Any changes to the scope must be confirmed in writing before the event.
Content Delivery
The Client’s unedited content will be delivered within 48 hours of the event via a secure file-sharing platform such as Dropbox.
If The Client’s package includes any edited content (such as reels or curated highlight edits), this will be delivered within 72 hours, unless otherwise agreed in writing.
Usage Rights & Copyright
The Client is granted a non-exclusive, royalty-free, perpetual license to use the provided content for personal and commercial purposes. Credit to MI. Content Studio is always appreciated but not required.
The Studio retain copyright and moral rights and may use the content for promotional or portfolio use unless otherwise agreed in writing.
The Client agrees not to use the content in any way that is defamatory, misleading, or damaging to the reputation of MI. Content Studio or in contexts that misrepresent the spirit of the original work.
Digital Storage & Liability
The Studio will store The Client’s content securely for 12 months from the event date. After that, it may be permanently deleted. The Client will be notified before this occurs and encouraged to back up the files.
Once content is delivered to The Client, MI. Content Studio is not liable or responsible for file loss, corruption, or damage.
Creative Control
By booking MI. Content Studio, The Client acknowledges The Studio’s creative style and trusts in The Studio’s artistic direction. While MI. Content Studio welcomes your vision, final editing and curation remain at The Studio’s discretion.
Cancellations & Rescheduling
All cancellations must be submitted in writing. The 40% deposit is strictly non-refundable under any circumstances.
If The Client cancels after full payment has been made, a partial refund may be considered at The Studio’s sole discretion, factoring in time, preparation, and work already undertaken.
Cancellations made within 30 days of the confirmed event date will not be eligible for any refund.
Rescheduling requests must be made in writing and are subject to The Studio’s availability. Where possible, the original deposit may be transferred to a new date within six months of the original booking. Dates are not guaranteed until confirmed in writing by The Studio.
Force Majeure
MI. Content Studio is not liable for non-performance due to causes outside of our control (natural disasters, illness, government restrictions, etc). In these cases, The Studio will offer a new date or a refund of any balance paid, minus the non-refundable deposit.
Conduct & Safety
The Studio reserves the right to withdraw services, without refund, in any environment deemed unsafe, disrespectful, or harmful including abuse, harassment, or physical danger.
Limitation of Liability
To the extent allowed under New Zealand law, The Studio’s liability is limited to the total amount paid by The Client. MI. Content Studio is not liable for any indirect, incidental, or consequential damages arising from Client’s use of content.
Governing Law
These Terms & Conditions are governed by the laws of New Zealand. Any disputes will be handled under the exclusive jurisdiction of New Zealand courts.
Consumer Guarantees Act 1993
Nothing in this agreement alters your rights under the Consumer Guarantees Act 1993. Where services are for personal use, those guarantees apply.
Client Responsibility & Consent
It is The Client’s responsibility to ensure that necessary permissions have been obtained from venues, vendors, or individuals to be filmed or photographed. MI. Content Studio will assume these permissions have been granted unless otherwise notified in writing.
The Client indemnifies MI. against any claims, damages, or costs arising from unauthorized use of persons’ images, or any breach of this clause.
Content Usage by Third Parties
Content created by MI. Content Studio may not be edited, filtered, or repurposed by third parties (including vendors or media outlets) without written consent. This ensures your video and image assets are represented authentically and in line with The Studio’s creative standards.
Client Feedback Window
Any concerns or revision requests must be submitted within 7 days of content delivery. After this period, the content is considered final and approved.
Event Day Conditions
MI. Content Studio is not responsible for limitations caused by weather, venue rules, or environmental conditions that impact content coverage or quality. The Client understands that the outcome is subject to the conditions present on the day.
Right to Refuse Service & Early Termination
The Studio is committed to an atmosphere of mutual respect and professionalism. If the Client’s behaviour compromises this, the Studio may terminate the agreement immediately.
If termination occurs before any work has been performed, the Client will receive a refund minus any non-refundable administration fees.
If partial work has been completed, the Client will receive a refund proportionate to services not yet delivered, minus any non-refundable administration fees.
The Studio reserves the right to decline future engagements if values or conduct are not aligned.
By paying your non-refundable deposit, you are confirming your booking and agreeing to these Terms & Conditions in full.
Questions?
Reach us at:
hello@micontentstudio.com